I’ve been locked out of my Epic Games account, registered with the email [email protected]** and username c. When I tried logging in after a few days, it acted as if no account existed under that email and prompted me to create a new one.
This is unacceptable, as I’ve spent 3.5 years building my library of games, all of which are now inaccessible. I contacted support through the form and provided proof of my first payment, but my case was mishandled. The representative, z, delayed the process and failed to provide any updates about my account status or recovery.
Every attempt to follow their instructions only led to irrelevant and unhelpful steps. I need Epic Games to restore my account and provide real support immediately. Losing access to years of games and purchases is extremely frustrating and unacceptable.
I'm absolutely furious with the lack of support from Epic Games. I’ve had an account for years with thousands of ₺ worth of games purchased, and now Epic Games tells me my account doesn't exist. I forgot my password and when I tried to reset it, the system claimed there’s no account associated with ...
I purchased games and invested my money on Epic Games on digital content. Unfortunately, about one year ago, my Epic Games account was stolen. Since then, I have been unable to access my own account and the games I paid for. I contacted Epic Games support numerous times, but I have yet to receive a...
I’m completely locked out of my Epic Games account and no one is helping. When I try to log in, I’m told I must reset my password. That would be fine—except the password reset email is being sent to an address I no longer have access to. I can’t retrieve the verification code, and this has left me t...
My Epic Games account was hacked, and my Google connection was changed without my knowledge. Now, I can’t access my account because my email is no longer recognized. I immediately tried to recover my account, but the process is useless—there’s no real solution. I submitted a support ticket, but no o...
My Epic Games account was recently hacked. The individuals who stole my account also managed to change the associated email address, making it impossible for me to recover my account through any standard means. I have attempted to contact Epic Games support regarding this critical issue, but I have ...
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