Electrolux's Poor Installation And Failure To Accept Responsibility

Electrolux's Poor Installation And Failure To Accept Responsibility
Electrolux's Poor Installation And Failure To Accept Responsibility
Electrolux's Poor Installation And Failure To Accept Responsibility
Electrolux's Poor Installation And Failure To Accept Responsibility
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Osman
July 24, 2023 10:10 PM40

I regret purchasing a stove from the Electrolux dealer in Ankara Cepa Mall. They sent someone to install it, but any random handyman could have done it a thousand times better. The so-called technician simply connected the gas pipe and carelessly cut and plugged in the electrical cord. That was the end of it. He believes he did a good job, but both he and I know that I could have done a far better job myself. Cutting cables and stapling them together? Seriously? But that's not the end of the story. Is there even a customer service department for Electrolux in Turkey? Evidently not. There is no such thing as customer service; no joke, it is non-existent. You are unable to contact anyone because customer service does not exist. I attempted to contact them. There is no email address, phone number, contact form, or anything else at their headquarters. Purchasing Electrolux invites trouble. If you have a problem, pray and hope for a miracle instead of expecting a solution from them.

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