I Want My eFootball Account Back

I Want My eFootball Account Back
I Want My eFootball Account Back

I am writing regarding a serious problem with my Konami eFootball account, which has been accessed and changed without my permission. My correct Konami account email was registered with akinosoodunay***@gmail.com, but I discovered that someone had changed both the email and the password on my account, and since then I have been unable to log in. I first noticed this issue around 15–22 August, when I could no longer access my eFootball account on my Android phone using my original login details. When I try to transfer my data, I receive an error message stating “Cannot Transfer Data” and “There’s no data to transfer” which shows that my account data is no longer correctly linked. I live in Nigeria and have spent over 10,000 naira on this eFootball account, so I am very worried about losing my progress, purchases and in‑game items. I contacted Konami/eFootball support and followed the instructions and steps they provided, but unfortunately nothing worked and I still cannot access my account. I request that Konami urgently investigates this unauthorized access, recovers and restores my original eFootball account, and resets the login details so that I can log in again securely with my own email. I also ask you to secure the account against any further unauthorized access or changes, and to ensure that all my in‑game purchases and progress are fully restored.

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