I Want My eFootball Account Back

I Want My eFootball Account Back
I Want My eFootball Account Back
18

I am writing regarding a serious problem with my Konami eFootball account, which has been accessed and changed without my permission. My correct Konami account email was registered with akinosoodunay***@gmail.com, but I discovered that someone had changed both the email and the password on my account, and since then I have been unable to log in. I first noticed this issue around 15–22 August, when I could no longer access my eFootball account on my Android phone using my original login details. When I try to transfer my data, I receive an error message stating “Cannot Transfer Data” and “There’s no data to transfer” which shows that my account data is no longer correctly linked. I live in Nigeria and have spent over 10,000 naira on this eFootball account, so I am very worried about losing my progress, purchases and in‑game items. I contacted Konami/eFootball support and followed the instructions and steps they provided, but unfortunately nothing worked and I still cannot access my account. I request that Konami urgently investigates this unauthorized access, recovers and restores my original eFootball account, and resets the login details so that I can log in again securely with my own email. I also ask you to secure the account against any further unauthorized access or changes, and to ensure that all my in‑game purchases and progress are fully restored.

Comments

Please give my ID back. Please help me recover it.

Open attachment

Similar Complaints

Get My Konami eFootball Account Restored

41

I have been unable to access my Konami eFootball mobile account since July because the email address linked to my KONAMI...

1 Support1 Comment