On 03.07.2025, I attempted to play matches on the E-Football game but encountered a persistent issue: connection error code C_RTMC_0020, which prevented me from accessing any online matches. My internet connection is stable, and I have already tried standard troubleshooting steps such as restarting my modem, closing and reopening the game, and even uninstalling and reinstalling the application. Despite these efforts, the error continues to appear.
Interestingly, my friends are able to log in and play without encountering this error, which suggests that the problem is account- or server-specific rather than device- or network-related. This ongoing technical problem has left me frustrated, as I am unable to enjoy the game and participate in events that I regularly follow.
I kindly request immediate technical support to fix this server connection issue. Whether it requires a server-side adjustment or an account review, please resolve this problem and restore my access to the game.
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