EFootball Parental Consent Problem

I am from Egypt, and I have been playing eFootball Mobile on Android (Realme Note 50) for about two years. I created my current account around September 2024 and since then I have spent a lot of time and effort building it, and this game is my main way to escape from daily stress and problems. For the last four days I have not been able to log into my eFootball Mobile 2026 account because a message appears saying that parental approval is required and that access is pending “parental assistance/approval”. I do not understand why this requirement suddenly appeared, what exactly “parental approval” means in this context, who is supposed to approve, or when this approval is supposed to happen. I have never had this restriction on this account before, and I only want to log into the same account that I have always used on my phone. I have not been able to contact support from inside the game because I do not know how to reach you from the blocked account. For this reason, I am writing here to ask you to remove this parental approval requirement from my account and to restore my access as soon as possible. I also kindly request a clear explanation of why this restriction was applied in the first place, especially considering that this is a football game and I have been using it safely for a long time. I am very attached to this account and losing access after two years of playing is extremely frustrating. I ask you to review my account, lift the parental approval block, and allow me to continue using eFootball Mobile normally again.