eFootball 2026 Lag and Freeze Problems Ruin Online Matches

39

I am experiencing serious problems while playing eFootball 2026 on the mobile platform. Whenever a match starts and the opposing player has a poor internet connection, the entire game freezes and the match cannot continue properly. In these situations, the game still counts me as the loser, causing me to lose unfairly. This has not happened just once — I have experienced this issue in almost every other match, and it has continued ever since the game was released.

In addition, I believe there is an unfair system regarding player packs opened with eFootball coins. So far, I have spent approximately 3,000 coins and opened around 20–25 packs, yet I continuously receive poor-quality players. Despite spending this many coins, I do not feel that there is a balanced or fair reward system in place.

I request that technical improvements be made regarding these issues, especially to prevent players from being unfairly counted as losers in matches that freeze because of the opponent’s internet connection. If possible, I also want the unfair defeats caused by this problem to be reviewed and removed from my account history. Furthermore, I expect a more balanced and fair system for coin-based player packs.

Koray
July 8 1:19 PM

I am experiencing serious connection and lag issues while playing the E Football game on my Xiaomi Note 11 Pro mobile device. Especially in division matches, when I am about to defeat my opponent or when I launch an attack, the game suddenly starts to lag or shows a 'connection lost' warning and declares the match lost. When the opponent is on the attack, there is no freezing or disconnection at all; the problem usually appears only when I go on the attack. I have changed my internet connection, switched between Wi‑Fi and mobile data, and even uninstalled and reinstalled the game, but the issue persists. Sometimes there are no problems at all, but usually the issue recurs a couple of matches before I am about to rank up in the division, causing me to lose the level I have worked hard to reach unfairly. My in‑game player ID is ASCZ‑686‑309‑134. This situation completely ruins my enjoyment of the game and wastes the time and effort I have invested. I request that this bug be identified and fixed as soon as possible and that I receive an appropriate reward or compensation to my account for the hardship I have suffered.

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