I recently discovered that I had been charged £99.99 on my PayPal UK account for an Opodo Prime annual subscription, even though I did not knowingly sign up for this subscription. The charge appeared on 23 February 2026, and the payment reference on my side is 82H87749CS2129305. The original booking linked to my travel was made through Opodo, not directly with eDreams. As soon as I noticed this charge, I tried to resolve the issue. For the last two days I have been trying to contact Opodo and eDreams by phone, but no one answers. I also wrote to Opodo by email, sharing all the details from my bank and PayPal statement, but they replied that they have no record of this charge, even though the £99.99 payment clearly appears in my PayPal UK account as an Opodo Prime annual subscription. I have already tried every contact channel I could find, including the contact details shown on the bank and PayPal statement, but I have not received any effective support or solution. I request that this unwanted Opodo/eDreams Prime subscription be cancelled immediately and that the full amount of £99.99 be refunded to my PayPal UK account. I also ask for a clear explanation of how this Prime subscription was activated in the first place without my explicit and informed consent.
I am writing to complain about unauthorized charges related to an eDreams Prime subscription that were applied to my account. On January 21, 2026, I noticed that an annual Prime fee was charged without my consent, and on February 5, 2026, an additional charge of €99.99 was deducted for this subscrip...
On October 25, 2025, an eDreams Prime membership was created without my knowledge, and my card was charged €99.99. Since my card allows online purchases, the payment went through successfully, and the transaction was linked to my email and mobile number. I tried contacting the company by email but c...
On September 20, 2025, an eDreams Prime membership was created without my knowledge, and an attempt was made to charge 99.99 EUR to my card. Since my card is disabled for online purchases, the charge was unsuccessful. This transaction was linked to my reservation number 23886420147. I tried to reach...
On 19 February 2026 I was charged $89.99 for a yearly eDreams Prime subscription through the eDreams website on desktop in Thailand, without my consent. The payment was made with my debit card in the name of Shine W***. I had used this eDreams account before, but I did not knowingly subscribe to a y...
On 20/01/2026, I noticed an unauthorized eDreams Prime membership charge of EUR 99.99 on my Visa card ending in 9870. The payment was processed on the same date and appears on my bank statement, but I did not authorize this transaction in any way. I have never used eDreams Prime before, nor have I e...
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