Space Lottery Easypaisa Withdrawals Stuck in Processing

I am writing regarding the withdrawal problem I am experiencing on the 192pkr space lottery game platform. My user ID is 105***. I requested a withdrawal of 50,000 PKR today and another withdrawal of 20,000 PKR three days ago. Both withdrawals were requested via Easypaisa, but in my account they have been stuck in the “Processing” status and are not being approved or completed. My withdrawals are shown under the transaction/reference numbers W2026061117811898887210 and W2026060917809455696300. I made my deposits through JazzCash and then played the lottery game on your platform. When I tried to withdraw my winnings, the withdrawals did not move beyond the processing stage. This situation has continued for several days, and I have not received any clear information or my money. For the last three days I have been trying to reach your customer support, but the support page does not open and keeps getting blocked. Because of this I have not been able to submit a ticket or speak to an agent to resolve my issue. I request that my withdrawals of 50,000 PKR and 20,000 PKR to Easypaisa be urgently approved and transferred to my account, or that a clear explanation be provided and my balance be refunded without any loss. I also expect your customer support channels to be made accessible so that such issues can be communicated and resolved properly.