I am writing to report a serious issue I faced with a withdrawal transaction through the JazzCash mobile app. On 6th of this month, at around 11:16, I made a withdrawal request of 135,000 PKR from my JazzCash wallet. However, the transaction got stuck in “processing” and has not been completed or reversed since then. This situation is very stressful because a large amount of money is neither available in my wallet nor received as withdrawn cash. I have not yet been able to get any clear information from the app about when this issue will be resolved. I am using JazzCash from Kasba Gujrat and I trusted the service for safe and timely transactions, which makes this problem even more worrying. I request JazzCash to urgently check this transaction, either complete the withdrawal or immediately reverse the full amount of 135,000 PKR back to my JazzCash wallet, and provide a clear explanation of why the transaction got stuck in processing so that I can avoid such issues in the future.
I am facing a serious issue with the JazzCash mobile wallet app regarding a failed transaction where my balance was deducted but the receiver never received the amount. On 09/04/2026, 50,000 PKR was debited from my JazzCash wallet linked to mobile number 03290618***. The transaction did not reach th...
I am a user of the Tashan Win application with UID 104***. On 28-02-2026, I requested my first withdrawal of 50,000 to my JazzCash account, but the transaction has been stuck in “Processing” status for 2 days and has still not been completed. During this period I tried to reach customer support thro...
I am writing to report a serious issue with my withdrawal on the Tashan Win platform. My Tashan Win UID is 107*** and my withdrawal order number is WD...
I am using Easypaisa on my Jazz SIM number 032206357**. I made a withdrawal of 50,000 PKR, which is my winning amount from the B9 game. Although all the steps and selections in the app were completed correctly, the withdrawal status has been stuck on “processing” for 24 hours, and the money has not ...
I am writing regarding a mistaken fund transfer made through the JazzCash mobile application. On April 24 at around 6:15 PM, an amount of 3,200 PKR was accidentally transferred from JazzCash number 030171831** (Rasheed Ah***) to JazzCash number 032922401** (Farzana Beg***). As soon as I realized th...
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