Easypaisa never delivered money I sent to another number, how can I recover it?

Xolvie
Xolvie Resolution Specialist February 16, 11:24 am

If Easypaisa never delivered money you sent to another number and you want to recover it;

Check the transfer details first;

• Open Easypaisa → Transaction History
• Note:
– Amount
– Date & time
– Recipient mobile number
– Transaction ID
• Screenshot the failed/undelivered transfer

Confirm the exact issue;

• Did the money:
– Never show in recipient’s account?
– Get “failed” or “pending” on your side?
– Show as completed but not received?

Double-check the recipient’s number;

• Confirm with the recipient
• Ask them to:
– Restart the app
– Check transaction history
– Update the app to latest version

If the number was typed incorrectly;

This is often recoverable with support intervention.

Contact Easypaisa Support ASAP;

• Use in-app support or call their helpline
• Say clearly:
– You sent money but recipient didn’t receive it
• Provide:
– Your registered phone number
– Transaction ID
– Amount, date & time
– Recipient number

• Ask them to:
– Trace the transfer
– Reverse/redirect funds if possible

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.

Vote

Related Complaints

EasyPaisa Payment Missing After zc7**.com Game Win of 1000

profile
IMTIAZ
March 09, 2:00 pm
-
easypaisa-payment-missing-after-zc7com-game-win-of-1000-1.jpg

Easypaisa Withdrawal Stuck Processing for 24 Hours After 50,000 PKR Request

profile
Shahzada
March 08, 1:26 pm
-

Tashan B9 Fails to Complete ₹4,000 Easypaisa Withdrawal

profile
ALI
February 13, 11:24 am
-