1

Dyson V12 Low-reach Adapter Broke, It's Never Coming Back to Stock

İpek
November 29, 2023 10:14 PM88

We bought a v12 vacuum on August 24th. Dyson's official website delivered it quickly, but the low-reach adapter broke on September 16th, not even a month later. We reported it, and they said it's out of stock, but as soon as it's available, it will be delivered to our address. Some time passed, I called the customer service, but they informed me it's still not in stock. Today is October 20th, over a month has passed, and the part has not been delivered yet. No one has contacted me regarding the issue. I'm waiting for the problem to be resolved ASAP. @dysonturkiye

Comments

Similar Complaints

1

Long Downtime, No Replacement Part for Dyson V12

Gökhan
November 4, 2023 12:17 PM58

I reached out to Dyson customer service on October 13, 2023, to let them know that the adaptor of our Dyson V12 model va...

3

Dyson Vacuum Head Broke and No Stocked Parts

Mishakal
June 24, 2023 11:56 AM37

My Dyson vacuum cleaner's head broke down. I contacted customer service, and they assured me that they could send a repl...