Dyson Asked If I’m the New Owner Wondering If I Received a Returned Product
I just got the Dyson Airwrap Complete Long model, and when I went to register the serial number on the app, it popped up a message asking, "Are you the new owner of this product?" I'm a bit worried about this because I want to find out if the product I bought was previously purchased, registered, and then returned. I'm really disappointed to find out that I got a used or returned product without any heads up. I'd really like a straightforward explanation and, if needed, a way to fix this problem. I got the Airwrap thinking it would be a great new product, and I really hope Dyson can sort this out soon and in a professional way.
Dear Valued Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be assured that we will handle the matter with utmost care. Our resolution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey
