I purchased the Dyson Airstrait Ceramic Pink from Teknosa in Cevahir AVM, Şişli, Istanbul. Cosmetically, the first product had a small bubble on the outside, and Teknosa supported a replacement. However, the product I received today has scratches, peeling, and bubbles in many areas. This situation makes me feel like I am being given refurbished or defective items instead of a proper new product. Not only was my problem not resolved, but I was also sent a worse-looking product. I request that the necessary action be taken and expect a response.
I purchased a Dyson V15 vacuum cleaner in October 2023 from a Teknosa store in Istanbul. Shortly after I started using it, I began experiencing several issues: the wheel cracked, the paint started peeling in certain areas, and the rubber part on the daisy-shaped section began to deteriorate and peel...
I recently purchased a Dyson V8 vacuum cleaner from Teknosa, a well-known electronics retailer in Turkey. Upon using the product for the first time after a full charge, we discovered that the battery life was extremely short. Immediately, we contacted Teknosa to request a return or exchange. Teknos...
My Dyson V12 vacuum cleaner has a factory-related paint defect on its body. I took the device to the authorized service center in Ataşehir, but it was returned to me without any repair or resolution. When I contacted the call center, I was told to call the service again, and when I spoke with the se...
I purchased a Dyson Airstrait on November 22, 2024, from Media Markt. Upon unboxing, I immediately noticed that the product had scratches. Since Dyson’s customer service was unavailable that evening, I reported the issue through their WhatsApp support on November 23, including photos of the defect. ...
I purchased a Dyson Airstrait from Dyson Türkiye, order number 126269300. When I received the product, I immediately noticed that the heating plates were scratched, and the device appeared to have been used before. This was unexpected and disappointing for a product sold as new. I have used a Dyson...
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