I purchased the Dyson Airstrait Ceramic Pink from Teknosa in Cevahir AVM, Şişli, Istanbul. Cosmetically, the first product had a small bubble on the outside, and Teknosa supported a replacement. However, the product I received today has scratches, peeling, and bubbles in many areas. This situation makes me feel like I am being given refurbished or defective items instead of a proper new product. Not only was my problem not resolved, but I was also sent a worse-looking product. I request that the necessary action be taken and expect a response.
I recently purchased a Dyson V8 vacuum cleaner from Teknosa, a well-known electronics retailer in Turkey. Upon using the product for the first time after a full charge, we discovered that the battery life was extremely short. Immediately, we contacted Teknosa to request a return or exchange. Teknos...
I bought a vacuum cleaner from Dyson. All parts of the vacuum cleaner have paint fluctuations and fine cracks. The customer service gave me an unfortunate explanation that this is normal and does not prevent it from working and that even if I return the product and buy a new one, they cannot guarant...
I purchased a Dyson V12 model from İstinyePark Teknosa, which subsequently malfunctioned. After sending it for repairs to their technical service department with a promised maximum of 20 business days, I waited for 15 days without receiving any updates from Teknosa. Despite multiple attempts to cont...
Buying products from Dyson Turkey has been a complete disappointment, to say the least. Let me explain briefly. Around 6 months ago, we purchased a product that turned out to be defective. We contacted Dyson Turkey to address the issue. Initially, they attempted to resolve it by changing the filter,...
I've had to bring my Dyson vacuum, which I bought a year ago, to the service center on five separate occasions. Despite receiving assurances that the issue was resolved on multiple occasions, no progress was made. After my recent trip to the service center in Ankara Kentpark, I received a call from ...
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