1
Burcu is completely dissatisfied with the result

Disappointed with Dyson Customer Service! V15 Paint Flaking, Unhelpful Response

Disappointed with Dyson Customer Service! V15 Paint Flaking, Unhelpful Response
Disappointed with Dyson Customer Service! V15 Paint Flaking, Unhelpful Response
Disappointed with Dyson Customer Service! V15 Paint Flaking, Unhelpful Response
profile
Burcu
February 12, 2024 5:34 am
63

Since I bought my Dyson V15 from Leipzig Media Markt on June 26, 2023, I've been dealing with a really annoying problem – the gold paint on the vacuum cleaner is coming off. This expensive vacuum cleaner is causing a cosmetic issue that you wouldn't anticipate, even from the most budget-friendly brands. In addition, when I reached out to customer service through WhatsApp, they dismissed my concerns, stating, "It doesn't affect your usage." This is ridiculous! Why would the paint just peel off a product that costs ₺20,000? Does the warranty only cover problems that prevent usage? I need a replacement right away.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Dyson V15 Cracked Wheel and Defects Ignored Despite Warranty Coverage

profile
Hasan
September 30, 2025 9:54 pm
22
1
Arda is completely dissatisfied with the result

Dyson V15 Detect Paint Peeling Issue Ignored by Customer Service

profile
Arda
December 03, 2024 7:50 pm
23
Dyson V15 Detect Paint Peeling Issue Ignored by Customer Service
Dyson V15 Detect Paint Peeling Issue Ignored by Customer Service
Dyson V15 Detect Paint Peeling Issue Ignored by Customer Service
Dyson V15 Detect Paint Peeling Issue Ignored by Customer Service
+3
1
Melike is completely dissatisfied with the result

I Face Rubber and Paint Wear on Dyson Gen5 Vacuum Main Body Despite Warranty

profile
Melike
August 09, 2025 3:56 pm
23
I Face Rubber and Paint Wear on Dyson Gen5 Vacuum Main Body Despite Warranty
I Face Rubber and Paint Wear on Dyson Gen5 Vacuum Main Body Despite Warranty
I Face Rubber and Paint Wear on Dyson Gen5 Vacuum Main Body Despite Warranty

Dyson V12 Cosmetic Damage After Motor Replacement Not Covered

profile
Emre
September 02, 2025 3:55 pm
5
Dyson V12 Cosmetic Damage After Motor Replacement Not Covered
Report a Similar Issue