I purchased a Dyson 12 upright vacuum a year ago to make my life easier, but I have been experiencing the same problem every 3-4 months. If the problem could not be fixed, I always requested a replacement. The second time I had a problem with the same part, I sent it back in, and they said they had fixed it. However, when it was returned, the device had been dropped or damaged, with bent and broken threads where the attachment fit. All I'm doing is dealing with problems rather than having a pleasant experience.
I’ve had nothing but problems with my Dyson V12 vacuum cleaner since I bought it. I’ve now sent the machine in for repair four separate times, all under warranty. It was returned again just yesterday, and once again—it’s still not working. Each time, Dyson claims the issue is fixed, but the vacuum ...
I’m fed up with the ongoing issues I’ve had with my Dyson V12 vacuum cleaner. First, the carpet head broke down and the motor kept stopping during use. On top of that, the dustbin lid wouldn’t close properly. At that point, Dyson had sent me replacement parts, which I appreciated. However, now the ...
I am very dissatisfied with my Dyson upright vacuum cleaner. The vacuum cracked less than two years after purchase, and its performance has diminished. After sending it in for warranty repair, they accused me of dropping the vacuum, which I did not. I paid a lot for this thing, and now they want 4,5...
We contacted Dyson customer service because our Dyson V12 model kept displaying the "clean the filter" warning even though we had cleaned it, and our underarm attachment broke twice in the same place without any force. I explained that we have been experiencing filter problems for the last six month...
I bought a Dyson upright vacuum cleaner thinking I was investing in a long-lasting, reliable product, but it became unusable far sooner than expected. When I reached out to customer service for help, I was told the issue was caused by user error and was asked to pay for a replacement part. This resp...
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