Dunkin' Donuts delivery driver left my order at the wrong door and isn’t responding to my messages. What’s the best way to handle this situation?

Xolvie Resolution Specialist23 Ekim 2024 06:13

You should first call the delivery service you used, like UberEats, DoorDash, Grubhub, etc. Open the app and look at your order records. Then, find the "Report a Problem" button. Choose a category that says "Order delivered to wrong address" or something similar, and explain what happened.

If you placed your order through the Dunkin' Donuts app, you can contact customer service by going to the "Help" or "Contact Us" area of the app. Give your order number and explain what's going on, such as saying that the driver left the package at the wrong address and won't return it. They can help look into what's going on and either give you a return or a new order.

These are key solutions that we can offer. If you have more, please share.

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