I am using the DramaWave Weekly subscription in Melbourne, Australia and since 12/05/2026 I have been unable to log in to my account in order to cancel the service. Despite several attempts, the system does not allow me to access my account, so I am effectively locked out and cannot manage or stop the subscription myself. Because I cannot log in, the weekly fee continues to be charged to me, and I have already made payments for this subscription even though I am trying to cancel it. I find it unacceptable that there is no accessible way to cancel when the login function is not working. I request that my DramaWave Weekly subscription be cancelled immediately and that all amounts charged for this period in which I have been unable to log in and cancel be fully refunded. I also ask for written confirmation once the cancellation and refund have been completed.
I made a VIP weekly subscription purchase with Drama Wave through their website on 03/29/2026, and the amount of 21.99 was charged to me. Since then, I have been trying to cancel this subscription, but the system does not allow me to cancel it and I am unable to stop the service through their platfo...
I am writing regarding serious problems I have experienced with Dramawave’s mobile app and subscription service. My subscription started on 2/28/26, and since 3/7/26 I have been charged wrongly for a subscription that I cannot properly manage, as I am unable to access my account and the related subs...
I recently subscribed to the Dramawave weekly subscription via the Play Store. Shortly after starting the subscription, I realized that I am no longer interested in the episodes and content offered on the platform and that the service does not meet my expectations. Today, on 8 March 2026, I cancelle...
I cancelled my Dramawave subscription on December 13th, 2025, via the Apple App Store, but I have still been charged every month since then. The most recent charge was processed via Apple Pay on April 4th, 2026, in the amount of 16.87 euros. Despite my cancellation, the subscription appears to remai...
On December 8, I purchased a weekly VIP package from the DramaWave app. My payments are processed through Google Play. I was charged $12 on December 8, $12 on December 15, and $12 on December 22—three separate charges in total. For about three weeks, I have been trying to cancel this membership. Wh...
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