Cancel Dramawave Subscription

23

I live in Australia and I have recently been charged by a service I never knowingly subscribed to. I previously had a subscription with Dramabox, which I cancelled on 06/10/2026 using Apple Pay. Despite this cancellation, on 20/10/2026 I noticed a pending charge of approximately AU$28 from “Dramawave SG SG” on my bank account, even though I have never created a Dramawave account or requested a subscription with them. I believe this charge is connected in some way to my former Dramabox subscription, which I had already cancelled. I tried to contact Dramawave using the email address dramawave [email protected], but this address did not work and my attempt to reach support failed. Since I paid Dramabox via Apple Pay, I do not have a separate customer ID or order number for Dramawave, and the only information I can rely on is the charge as it appears in my bank/payment records. I request that the AU$28 Dramawave charge be fully refunded and that any existing or linked subscription related to Dramabox or Dramawave be permanently cancelled, so that no further payments are taken from my account.

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