Why the lock appears and what you can do. Here are useful and up-to-date recommendations:
DJI uses a GEO Zones system
The drone automatically blocks takeoff if you are in a restricted flight area, such as:
– airports;
– military facilities;
– government zones;
– temporary restriction zones.
Check the zone status in the DJI Fly app
The map will highlight the zone by color.
Some zones block takeoff completely (hard lock), while others allow flight only after authorization.
If the zone requires authorization
Tap “Unlock Zone” in the app.
Confirm your phone number or email.
Some zones require personal information and agreement to safety terms.
If the zone is fully restricted
You cannot disable the restriction — it is a legal requirement.
You will need to move your takeoff location outside the restricted area.
If the restrictions appear by mistake
Restart the drone and controller.
Check GPS — with a weak signal, the drone may incorrectly think you are in another location.
Move to an open area.
Reset drone settings
If the zone displays incorrectly, resetting coordinates and parameters may help.
Update firmware and the GEO database
DJI updates geodata separately from firmware, and an outdated database can block takeoff without a valid reason.
It is strictly forbidden to hack or disable the GEO system
This violates UAV regulations and can lead to serious legal consequences.
Operate only in permitted areas.
If your DJI drone blocks takeoff incorrectly, the zone is marked wrong, or support is not helping, be sure to submit a complaint on Xolvie — this helps push for an official explanation and proper device operation.