CVwizard charged me after I canceled, how can I file a claim?

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1 Comment4 Complaint
Xolvie Resolution Specialist4 Eylül 2025 12:03

If CVwizard charges after cancellation, the most effective approach is to file a claim with evidence and request an immediate refund of the charge.

Here are practical steps to handle it:

• Collect evidence: save screenshots of the cancellation in your profile and the charge in your bank or card.

• Official form: go to their website and open a ticket under the Billing / Cancellation category. Attach the screenshots.

• Direct email: write to [email protected] with the subject “Charge after cancellation.” Include your name, registered email, and proof of the wrongful charge.

• Bank chargeback: if they don’t return the money, ask your bank to reverse the payment as an unauthorized charge, attaching your evidence.

• Management history: keep emails, screenshots, and receipts, as they’ll be useful if you need to escalate your claim.

👉 Post your experience on Xolvie so your case is documented and you have more support when demanding that CVwizard refund the amount.

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1 Comment

Bolanle
Bolanle
November 1, 2025 9:09 AM
I want a refund of the R299.99 you deducted from my account without authorization from me or my bank. I canceled my order, yet you still took my money. I want my money back immediately.
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