CV Wizard Subscription Cancellation Failed and Charges Continued

I used the CV Wizard service in South Africa and was charged in ZAR. I tried to cancel my subscription in August, but despite my attempts, the cancellation did not go through and I continued to be charged. I am using the service with my current account details and have a receipt from Resumedia BV for CV Wizard, dated 10 October 2026 for 299.99 ZAR, which shows that the charges continued. I was not able to effectively stop the subscription through the website. I request that my subscription with CV Wizard be fully cancelled and that the ZAR amounts charged after my cancellation attempt in August be refunded to my account. I kindly ask you to review my case and resolve this issue as soon as possible.