Disappointing Experience with Cos Weirdos – No Support for Defective Product

Hello, this was my first time ordering from Cos Weirdos, and I am extremely dissatisfied. Once they sell you the product, their relationship with you seems to end. I received a defective product and requested an exchange, but no one cared, and they only offered a refund. I emailed them, but there was no response. I’m very disappointed and will not be ordering from them again. The lack of customer service is unacceptable.