If Costext took your card info unexpectedly,
Act immediately to secure your account;
• First step:
– Contact your bank NOW
– Freeze or block your card
– Request a new card (very important)
Stop all future charges;
• Do:
– Cancel subscription via Costext unsubscribe page
– Or email [email protected]
– Or block merchant via bank / PayPal
• Important:
– Subscriptions renew automatically unless canceled
Secure your accounts;
• Change:
– Email password
– Bank/app passwords
– Enable 2FA if available
Check for suspicious activity;
• Review:
– All recent transactions
– Any unknown subscriptions
• Tip:
– Many users report unexpected recurring charges after small payments
Dispute the charge;
• Tell your bank:
– “Unauthorized transaction / card details used without consent”
• Provide:
– Payment proof + screenshots
If the issue continues, posting on Xolvie can help push for faster action.
