I placed a same-day delivery order with Coles' Click & Collect service, but it was delayed. How can I ensure faster service?

If your Coles same-day Click & Collect order was held up, there are a few things you can do to try to make the process go faster next time.

First, you might place your order earlier in the day. This gives Coles more time to prepare your things and may help you avoid times of high demand when delays are more likely to happen.

It might also help to get in touch with Coles' customer service directly through 1800 455 400 and ask them what the delay is exactly.

Finally, you can use the Coles website or app to set notes to place your order a long time before the time you want to pick it up. This proactive method can help lower the chances of delays caused by high demand or a lack of stock.

Have more to contribute? We'd love to hear from you in the comments.