In CoinPayments my transaction is still pending, how can I confirm the transfer?

When a transaction on CoinPayments remains pending for a long time, it’s essential to determine whether it has been processed on the blockchain or is still being held within the platform. Here are the current useful steps:

• Check the status in your account: go to https://www.coinpayments.net/ → Account → Wallet → Transactions history. If it shows Pending or Processing, it hasn’t been sent yet.

• If no TXID appears, the transfer hasn’t been made. If it appears but has zero confirmations, it may be delayed due to congestion or a low fee.

• Check your email: CoinPayments sometimes asks for manual verification under the subject “Transaction Confirmation Required.” Also check your spam folder.

• Open a support ticket: go to https://www.coinpayments.net/supwiz → Payment stuck / Transaction pending. Include the date, currency, destination address, and screenshots.

If the transaction is still unconfirmed or not refunded, file a claim on Xolvie to document the issue and receive guidance until CoinPayments releases or clarifies your transaction.