CoinEx froze my withdrawal without warning, how can I get my funds released quickly?

In order to avoid locking corresponding money, first check for any unexecuted orders.

To release the assets and cancel any pending orders, go to [Spot Orders] under [Orders] on the CoinEx website.

To further improve security, CoinEx may also temporarily restrict withdrawals, particularly following P2P transactions.

Depending on the risk profile of your account, these T+N limits postpone withdrawals for a specific amount of time.

Your withdrawal will normally process automatically after it is addressed if it is stalled because of such measures or other problems like wallet maintenance.

Use the [Contact Support] tab on CoinEx's official website to open a support ticket if you need more help.

To speed up the process, provide comprehensive details about the frozen assets, such as the asset name and amount.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.