I purchased the Clinique High Impact Full Volume Mascara through Hepsiburada and used it for the first time. About three hours after applying the mascara, I removed my eye makeup using an eye makeup remover. However, on the very first day of use, I experienced serious eyelash shedding.
I have never had an issue like this before, and I used the mascara on its own, without combining it with any other products. Experiencing such a negative effect from the product on the first use was extremely surprising and upsetting for me.
I request a clear explanation and a solution from an authorized representative regarding this issue.
I purchased Clinique’s High Impact High-Fi Full Volume Mascara from your official online store and gifted it to my daughter to use. About half an hour after she applied the mascara, she developed itching, redness, and noticeable swelling around her eyes. The swelling lasted for 2–3 days. As a health...
I purchased the Clinique Smart Clinical Repair eye cream expecting premium skincare, but it gave me the exact opposite. Right after the first use, I woke up the next morning with noticeable swelling, redness, and dryness around my eyes. Thinking maybe it was just a fluke, I gave it one more try—but ...
I purchased the Clinique All About Eyes cream a month ago, expecting quality from a trusted brand. However, every time I applied the product, I experienced intense itching, burning, and watery eyes. At first, I thought I might be applying it too close to my eyes, but even with careful application, t...
The “Clinique 3-Piece Eye Makeup Favorites Set” that I purchased through Hepsiburada on November 8 was delivered to my address in Salihli, Manisa. My order number is 448 023 974 3. The box contained three products, but none of the items had a protective seal. Seeing Clinique products without protect...
On July 18, I purchased the Estée Lauder Advanced Night Repair Eye Supercharged Gel-Crème from Trendyol, with Estée Lauder as the official seller (Order No: #10362130803). After using the product for three to four days, I started experiencing redness and sensitivity around my eyes. At first, I didn’...
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