Recently, my Clash of Clans accounts have been hacked and are now being used by someone else. Despite attempting a recovery using their account recovery service, I'm yet to receive any help or support from Supercell - not even a reply to my emails. This hacker was clever enough to access all of the accounts connected to my Supercell ID, changed the password and also altered all of their names. Out of all the accounts I've lost (#PYPQ898V0 (13 BB), #P2JJY2VCY (10 BB), #2YV8VL2UG (12 BB), #PL20JLQV2 (11 BB), #PQR2800LQ (12 BB) and #PRVGV99P8 (bb11)) I've invested a lot of money and time into them and would like to retrieve them as soon as possible. I understand that customer safety is important to companies like Supercell, but at the same time it is equally important for customers to feel safe about their investments in those games - which is why I really do hope that they will provide me with the necessary assistance in this matter.
My Clash of Clans account's Supercell ID, which used to display the user code #9LJVVOCOJ suddenly got reset. To my surprise, even after reaching out to support through three different accounts and emails, I received no response or assistance. What baffles me is that, despite having two-step verifica...
Someone else is currently using my Clash of Clans account after it was stolen. I would like to inform you that the email linked to my Supercell ID has been updated, and the account is currently being used. I've been trying to reach out to Supercell for support, but it seems like they're not very res...
My Clash of Clans account was hacked between 2:00 and 4:00 on April 1, and someone used Supercell ID to link it to another Gmail address. When I told Supercell about what happened, they sent me an automated message but didn't help me in any way. So, all the hard work I put into building up my accoun...
I have been trying for months to recover my Clash of Clans account (#822C2RRQ2), but the customer support team has been completely unresponsive. I lost access to my email along with all my saved passwords when my computer failed, and although the account is still accessible on my phone, I’m afraid o...
I’ve been playing Clash of Clans for years and have invested an incredible amount of time and effort into my account. But now, due to a phone number change, I can no longer access my account. I’ve reached out to the support team multiple times, but they haven’t been able to help. Every time I try t...
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