ClarityCheck Charged Me Without a Membership or Subscription
On September 19 at 10:41 PM, I noticed an unauthorized charge of $31 made by a company called ClarityCheck on my Garanti Bank credit card. I have no membership or subscription with ClarityCheck, I have not purchased any service from them, and this charge was definitely not authorized by me.
As soon as I noticed the transaction, I contacted Garanti Bank. I was advised to cancel my card, but I still physically have the card in my possession, and I do not understand how this unauthorized transaction could have been made. I have also been unable to contact ClarityCheck or establish any communication with them.
I request an immediate refund of the $31 that was charged to my card without my authorization or consent, along with an explanation of how this transaction occurred. I also request that the security of my card information be thoroughly investigated and that all necessary measures be taken to prevent a similar incident from happening again.