I bought a Tiggo 7 Pro from Aceavto/Sarıyer dealer on 03.01.2024. I was planning to sell the vehicle and buy a Pro Max, but the expert reported that the right fender of the vehicle was painted. I contacted the dealer and Chery Turkey. They kept calling me and eventually Chery resolved the confusion in my mind and said, without testing the vehicle, it is your fault for not providing customer satisfaction, go and apply to the Istanbul courts. A brand that is trying to hold on to the market and everyone has questions about how spare parts and service are, has failed. There is no after-sales service. Although I have asked many people around me to pay attention to 2 of them, I realized that I made a mistake. I did not tell the dealer to change my vehicle. I said, give me a service maintenance gift equal to the damage you have caused me, I will buy a new vehicle and use it. Expert reports and other legal documents are on every platform and I will seek my rights with whatever authority the law gives me. I wanted to write here to inform those who will buy a vehicle.
Hello, I bought a 2024 model Tiggo 7 Pro Max. I received my vehicle on March 15. Three days later, the check engine light came on. I took a picture of it and sent it to the branch. They told me to bring it to the service center for inspection. However, while I was on my way there, the light turned o...
I purchased a brand-new Chery Tiggo 7 from the Mengerler dealership in Ankara. Shortly after, I decided to sell it due to an urgent need. During the buyer’s inspection, it was revealed that the car’s hood had undergone a paintless dent repair. This was shocking, as the vehicle was brand new with onl...
Hello, I purchased a 2024 model Chery Tiggo 8 Pro (VIN: LVTDB21B4RD443764, Plate: 28 ADH 908) from BLF Otomotiv in Samsun. My car has only 38,000 km on it and has received all of its scheduled maintenance at this authorized dealer. During the 45,000 km service (which I completed early), I showed the...
On 24.06.2024, I took my Chery Tiggo 7 Pro vehicle, which I bought from Ankara Chery Tan Oto authorized dealer, to Tan Oto Authorized Service on 24.03.2025 (9-month-old vehicle) due to the rattling noises coming from the rear of the vehicle. As a result of the inspection, I was informed that the 2 r...
I am the owner of a Chery Tiggo 7. Unfortunately, I had an accident on July 2nd. When I took my car to the Ankara Chery Tan Oto Damage Department on July 3rd, they estimated that the damage would cost approximately 100,000₺, and even minor scratches or repairable parts would likely be replaced. I th...
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