ChatGPT Lost 8 Hours of Work—No File Recovery or Support

Last night, my team and I worked for 8 hours on a detailed script analysis using ChatGPT, only for all our work to completely disappear! When I tried to download it in DOCX format, the file didn’t just come out empty—it never appeared at all.

I had to manually retrieve bits and pieces from past chats through copy-pasting, but a huge portion of our work is gone for good. This is unacceptable, especially since we are paying customers with an annual subscription.

OpenAI, I expect a solution immediately—why is there no proper file recovery system? Paying users should not have to deal with such major data losses without any support!