Chamet 140 SAR Payment Not Received: 200K Diamonds Missing

10

On 3 September 2026, I transferred 140 SAR to a Chamet seller for a 200k diamonds recharge. Despite the successful transfer, the seller is denying that they received my payment and has not credited any diamonds to my account. For about a week I kept following up with the seller, but they continued to deny receiving the transfer and did not provide any solution. After that, I contacted Chamet’s in‑app customer support, but the representatives were not helpful and my issue still remains unresolved. I have a transaction receipt from my bank (STC) clearly showing the 140 SAR transfer on 03.09.2026. I request that 200k diamonds be credited to my Chamet account against this transaction without any further delay, or that Chamet intervene with the seller so that my payment is properly honored.

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