I subscribed to CapCut Pro in May at a monthly rate of ₺184, which has been regularly charged to my card. However, this month I found my Pro membership canceled, with a prompt to reactivate it for ₺250. If this price increase is the reason for my subscription’s sudden cancellation, it’s both unfair and confusing, as I was never informed.
I would like clarification on why my Pro membership was canceled despite consistent payments. I request that my subscription be restored at the original rate, as I did not agree to a higher fee mid-subscription.
Hello, I have been a long-time monthly CapCut Pro user. In September, I decided to switch to the annual subscription and paid ₺2500 to avoid monthly payments. However, I noticed that CapCut continued charging me for the monthly Pro subscription even after my annual payment. Today, I canceled the mo...
In December 2024, I purchased a one-month subscription to CapCut for 249.99₺. At the end of December, I upgraded to an annual subscription, which cost 1,399.00₺ and was charged to my credit card in full. However, despite having an active annual subscription, CapCut charged me again in January 2025 f...
I accidentally purchased a CapCut Pro subscription, but I canceled it within 2 minutes without ever using it. However, despite my immediate cancellation, I was still charged ₺2000, and my Pro membership was not activated either. Now, I am left with no subscription and no refund. I have reached out ...
I accidentally purchased a 1-month CapCut Pro subscription and immediately requested a refund. However, I still haven’t received my money back, and there has been no response to my emails. This is the first time I’ve experienced such an issue, and I expected a quick resolution. Yet, despite followi...
I signed up for a Pro membership on the CapCut app under the impression that I would receive a 30-day free trial as advertised. The interface clearly stated that I could try the Pro version free for 30 days, which is why I proceeded with the registration. However, the moment I activated the subscrip...
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