I accidentally purchased a 1-month CapCut Pro subscription and immediately requested a refund. However, I still haven’t received my money back, and there has been no response to my emails.
This is the first time I’ve experienced such an issue, and I expected a quick resolution. Yet, despite following the refund process properly, my 250₺ has not been returned.
I need an immediate update on my refund status. This delay is unacceptable, and I demand a full refund as soon as possible. Please respond to my complaint and process my refund immediately.
I accidentally purchased a CapCut Pro subscription, but I canceled it within 2 minutes without ever using it. However, despite my immediate cancellation, I was still charged ₺2000, and my Pro membership was not activated either. Now, I am left with no subscription and no refund. I have reached out ...
I thought I purchased the CapCut Pro subscription, which costs ₺399, but instead, I accidentally bought the Template subscription for ₺200. This was not my intention, and I want to cancel the Template subscription and get a refund for the ₺200 I paid. After receiving the refund, I plan to purchase ...
In December 2024, I purchased a one-month subscription to CapCut for 249.99₺. At the end of December, I upgraded to an annual subscription, which cost 1,399.00₺ and was charged to my credit card in full. However, despite having an active annual subscription, CapCut charged me again in January 2025 f...
In September 14, I purchased an annual subscription for CapCut through the Android app and paid ₺1,199. However, within a week, I canceled my subscription. Although the Google Play Subscriptions section shows that the subscription has been successfully canceled, I can still access Premium features i...
I purchased a one-year CapCut subscription, but due to insufficient funds, the payment didn’t go through initially. Later that evening, I added money to my account, and the app immediately withdrew 1400₺. However, despite the payment being processed, I am still unable to access the subscription bene...
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