I thought I purchased the CapCut Pro subscription, which costs ₺399, but instead, I accidentally bought the Template subscription for ₺200. This was not my intention, and I want to cancel the Template subscription and get a refund for the ₺200 I paid.
After receiving the refund, I plan to purchase the correct Pro subscription. I’m requesting CapCut to process my refund quickly and assist me in switching to the Pro plan. I can provide all necessary details to verify my purchase. Please resolve this issue promptly so I can use the features I initially wanted without losing money.
I accidentally purchased a CapCut Pro subscription, but I canceled it within 2 minutes without ever using it. However, despite my immediate cancellation, I was still charged ₺2000, and my Pro membership was not activated either. Now, I am left with no subscription and no refund. I have reached out ...
I accidentally purchased a 1-month CapCut Pro subscription and immediately requested a refund. However, I still haven’t received my money back, and there has been no response to my emails. This is the first time I’ve experienced such an issue, and I expected a quick resolution. Yet, despite followi...
Hello, I have been a long-time monthly CapCut Pro user. In September, I decided to switch to the annual subscription and paid ₺2500 to avoid monthly payments. However, I noticed that CapCut continued charging me for the monthly Pro subscription even after my annual payment. Today, I canceled the mo...
I accidentally purchased a CapCut Pro membership and realized it within 2 minutes, so I immediately canceled it. Despite canceling right away and never using the Pro features, I was still charged ₺2000, and I didn’t even get access to the Pro version afterward. So now I’m stuck with no membership an...
I recently noticed that a Premium trial was accidentally started on the CapCut app without my authorization. Upon receiving a notification about the subscription, I immediately canceled the membership to prevent any charges. Despite this, ₺199,99 was withdrawn from my bank account. I tried to reach...
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