I Bought CapCut Template Subscription Instead of Pro for ₺200

51

I thought I purchased the CapCut Pro subscription, which costs ₺399, but instead, I accidentally bought the Template subscription for ₺200. This was not my intention, and I want to cancel the Template subscription and get a refund for the ₺200 I paid.

After receiving the refund, I plan to purchase the correct Pro subscription. I’m requesting CapCut to process my refund quickly and assist me in switching to the Pro plan. I can provide all necessary details to verify my purchase. Please resolve this issue promptly so I can use the features I initially wanted without losing money.

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