Double Charge on CapCut Pro Annual Subscription - Requesting Refund

September 16, 2024 2:45 AM46

Hello, I purchased the CapCut Pro annual package but didn’t receive any confirmation that the transaction had gone through on the first attempt. Thinking the payment hadn’t processed, I tried again, only to realize later that I was charged twice for the Pro package. I am requesting an immediate refund for the duplicate charge. I hope CapCut addresses this issue promptly and refunds the extra payment. Thank you, and I look forward to your response to resolve this matter.

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