On October 1, 2025, I purchased 998 UXLINK tokens through Bybit TR’s spot market at an average price of 0.0462 USDT. The transaction took place while the exchange was fully operational, and no risk warning was shown to users beforehand. However, while Bybit Global and other major exchanges such as OKX, Gate.io, Bitget, and Upbit have offered their users a 1:1 token swap, Bybit TR users are only being compensated with a USDT refund.
This policy creates unequal treatment among users and has resulted in a significant token loss. With the refunded USDT, I can repurchase only about 280 UXLINK tokens, meaning I’ve effectively lost approximately 718 tokens. I contacted Bybit TR customer support, but I haven’t received any positive or satisfactory response.
This is the first time I’ve experienced such an issue, and it occurred entirely through an online transaction. I do not accept the USDT refund and demand that I be given the same 1:1 token swap rights as Bybit Global and other exchanges. I expect this matter to be resolved promptly.
Account details:
• UID: 500**6355
• Transaction: 998 UXLINK tokens at 0.0462 USDT average price
• Date: October 1, 2025
I request a fair resolution and a quick response to address my grievance.
I recently converted USD to TRY on Bybit and incurred a significant loss of ₺9 per dollar. While purchasing dollars on the platform is expensive, the sell rate during conversion is unreasonably low, causing a considerable financial loss. I had an urgent payment to make, so I had no choice but to con...
On August 2, 2025, at around 15:46, I deposited ₺ through Bybit TR. Even though more than an hour has passed since the transaction, my deposit is still stuck in “Under Review” status. On a cryptocurrency exchange where transactions are expected to be processed instantly, such long delays cause serio...
I am writing to report a serious scam I experienced today, December 13, 2025, on Bybit P2P and to request urgent action. During a P2P transaction, another user convinced me to participate in what they called a “giveaway,” and, based on this, I sent 3,503 USDT from my Bybit wallet. After I transferre...
I opened a Bybit TR account thinking it would be a safe and convenient platform for crypto trading. I even went through KYC Level 3 and started by depositing a small amount of ₺ to try out some low-volume trades, around $50–$100, which all worked fine. However, once I transferred approximately $650 ...
On January 30, 2025, I transferred funds to my XT Exchange account using the TON Network, but due to missing information, the funds did not appear in my XT account. After contacting XT support, I agreed to pay $100 USDT for them to return my $1,807.60 to my ByBit account. I provided all required in...
Comments