I am Emre A***. Even though I have successfully completed all verification steps on Bybit.com without any issues, I have been unable to complete the KYC verification for my Bybit TR account. Since around December 20, despite completing all required verifications and the video call, my account status has remained stuck at “under review.”
My first video verification was not approved. After completing the second one, the process became completely stuck in the review stage, and there has been no progress since then. I have not received any requests for additional documents, warnings, or explanatory notifications through the app or by email.
I normally trade on Bybit.com; however, when I need to deposit funds in U.S. dollars, the system redirects me to my Bybit TR account. Because my KYC verification on the Bybit TR side has not been completed, I am unable to use my account or deposit funds, which blocks my transactions entirely.
Throughout this process, I have been unable to find a customer service phone line to contact. My emails have gone unanswered, and the in-app support bot continuously provides the same generic responses without resolving the issue in any way. While everything works smoothly on Bybit.com, this long, unexplained review process on Bybit TR has caused me both a significant loss of time and serious inconvenience.
I request that my KYC verification be completed immediately, that my account be fully activated, and that I be provided with a clear and detailed explanation so that I can deposit funds in U.S. dollars and use my account without further issues.
My identity verification (KYC) process on Bybit TR has not been completed for approximately 20 days. Even though I enter the video verification section in the app and wait for hours, no solution is provided and I receive no follow-up or response. Because my identity verification has not been comple...
On August 2, 2025, at around 15:46, I deposited ₺ through Bybit TR. Even though more than an hour has passed since the transaction, my deposit is still stuck in “Under Review” status. On a cryptocurrency exchange where transactions are expected to be processed instantly, such long delays cause serio...
I am extremely frustrated with my recent experience on Bybit TR. On April 21, I deposited ₺100 into my account. However, even after five full days, the money still hasn’t appeared in my balance. I have been waiting for the bank verification process to be completed, but there has been no update, and ...
As a customer who has been depositing money and trading on Bybit for years to grow and manage my savings, I deposited funds with trust. On November 17, 2025, I transferred a total of $659 USD to an account under the name Bybit TR Ödeme Hizmetleri A.Ş. This deposit was rejected without any reasonable...
For approximately 10 days, I have been unable to complete the identity verification (KYC) process on the Bybit TR mobile app. When I try to verify my identity, the system requires me to proceed to a live video verification step with a customer service representative, but the connection never works. ...
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