I bought a product from the Brita store, which is an authorized distributor, on the N11 website. Unfortunately, despite placing my order before my friend, their product arrived while mine was unexpectedly canceled due to "unavailability." How is it that the item is still being sold by the company even though it hasn't been sourced yet? I kindly request the prompt delivery of the products I have purchased. It is highly unethical to cancel my order without any explanation or attempt to resolve the issue. I'm extremely dissatisfied with Brita's service.
I shopped at N11 on January 30th, and at that time, the estimated shipping date was February 7th. Since the product was international, this seemed acceptable when I placed the order. However, when I checked today, the shipping date had changed to February 27th, and it keeps getting delayed. The sell...
The N11 store canceled the product I purchased within 2 hours without providing any explanation. I had bought the product using a coupon they had assigned to me. If they didn’t plan to honor the order, why did they let me complete the purchase in the first place? This is highly unprofessional and sh...
I purchased a product from N11.com. Just 6 hours after my purchase, the seller, an affiliate of n11.com, informed me that they couldn't supply the product but continued to sell it at a 25% markup. Screenshots are attached for reference. The company that refused to deliver the product at the price I ...
I purchased a "Remote-Controlled Drift Car" for my child from an international seller on N11. The product took an entire month to arrive, during which my child eagerly waited, having saved up their holiday allowance for this toy. When the package finally arrived, we were completely shocked. The ite...
I bought a dishwashing detergent from N11 using their mobile app, but my experience has not been good at all. My product was stuck in transit for 15 days with no updates at all. I reached out to customer service several times, seeking a solution, but unfortunately, they were unable to assist me. To ...
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