I purchased a Bosch SGS55M85EU/02 model dishwasher in 2007 and have been using it without any problems until now. Two days ago, the top control panel, where the buttons are located, broke. Although the machine is still operating, the broken and exposed panel, in my opinion, poses a serious risk of electric leakage and therefore a safety hazard. For this reason, I contacted Bosch customer service today and requested the relevant control panel part. Initially, I was told that they would get back to me, and in the return call they stated that the part is “not available” and that they could not help me in any way. I find it unacceptable that a company like Bosch cannot provide any solution for a control panel of a product it has sold for years, especially when the device itself is still working. Throwing away a perfectly functional dishwasher just because the control panel is missing or damaged cannot be considered a reasonable solution. I kindly request that the control panel part for my Bosch SGS55M85EU/02 dishwasher be supplied as soon as possible. If this is truly not possible, I expect Bosch to offer a safe and practical alternative solution for that section that eliminates the electrical risk. Regardless of the age of the product, I want Bosch to take this potential safety risk seriously and resolve the issue promptly. I am reaching out from İstanbul, Turkey and I request a clear and solution-oriented response.
While my Bosch dishwasher was still under warranty, I called the authorized service center in Kadıköy, Istanbul, on September 11, 2025, regarding a malfunction. The service determined that broken pieces behind the filter were causing a blockage, and that these pieces had loosened and passed through ...
I purchased a Bosch built-in dishwasher from a Bosch home appliance store in Istanbul. About 2–3 months after the purchase, I noticed rust forming on the stainless steel front panel, and this issue continued to worsen over time. Experiencing such a problem while the product was still under warranty ...
Bosch dishwasher has a chronic E09 error, my warranty period is over and it gave this error 4 months later, customer service does not help because the warranty period is over, they should apologize for the chronic error and help, but the service says that the damage assessment fee is 256 lira I boug...
I have been using the Bosch Silence Plus SMS48D02TR model dishwasher for approximately a year. Our dishwasher has experienced the E09 error four times in the past, resulting in the replacement of both the motor and the heating pump by the service. The last repair was done in May-June 2021 while I wa...
I ordered a fridge and dishwasher from the Bosch website in Turkey but canceled it within 10 minutes because I chose the incorrect payment method. However, it has been three days and I have yet to receive my refund. Customer service informed me that the refund could take up to 14 days. This is an un...
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