moving is already a headache, getting a quote must be easy, but not so much with you guys.I tried to get a free estimate for my move and it took forever to hear back. when I finally get the quote, it's like this whole maze of fees. Flat rate, truck usage, okay, I get that. But then there's a million extra charges for everything under the sun – more movers, packing stuff, the list goes on, I need to move before the end of July no later than august 2nd but with your complicated fee table I’m not sure if I can pick you, even with all those fees, it's still hard to know exactly how much the whole thing will cost. Stairs, distance to the truck, all these things can jack up the price, you should give another thought to how you calculate things.
Every single time, without fail, they can't get their act together, they've never heard of delivering on time. And good luck trying to get in touch with someone! They give you these bogus numbers for the delivery guys, so even if you wanted to call and ask where your package is, you're out of luck. ...
I just wanted a simple cleaning, booked it through their app – price seemed okay, online scheduling was convenient, you know the drill. But then, when the cleaner showed up, they hit me with this whole "special treatment, extra fees" thing for areas I already described when booking! I was floored. N...
I carefully filled out their quote form with information about every item I owned, including a very big and heavy piece of furniture, when I booked their services. Their policy said I had to let them know about these kinds of things so they could get the tools and people they needed. As it turned ou...
I have to say, what they made me go through was anything but enjoyable. Since I started looking for insurance options, I encountered a bunch of challenges. Their website, which was supposed to be easy to use, was actually quite frustrating, trying to find the right policy and coverage options was qu...
I gotta vent about this shipping mess! Seriously, what kind of quality are we supposed to expect from this courier service? It's been an absolute rollercoaster - they put the package in the truck, then they take it out, and then back in again – 200 freaking times! I mean, come on! You know what tick...
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