Bizum sent money to the wrong number with no option to cancel. How can I get it back?

When Bizum sends money to the wrong number, there’s no cancel button—but there are useful actions you can take as quickly as possible. Everything depends on how fast you act and on the bank’s cooperation.

How to try to recover the money:

• Call your bank immediately. Ask them to contact the recipient’s bank to request a refund as an “erroneous Bizum transfer.”

• Ask the bank for a transaction receipt showing the exact time, recipient number, and amount sent. This will be useful for any formal complaint.

• Contact the recipient if you know the number, explaining the mistake politely. Many cases are resolved in good faith.

If you have experienced a similar issue, please feel free to share. You can also file a complaint on Xolvie.