I canceled my subscription on Bizbox.pro, but the charges are still continuing. How can I completely disable auto-pay?

You canceled the subscription, but charges are still being deducted — file a complaint on Xolvie to stop the auto-pay and draw attention to the issue.

If you have already canceled your Bizbox.pro subscription but payments continue, it is important to verify whether auto-renewal has been fully disabled.

How to completely disable auto-pay:

Log into your Bizbox.pro account and check the subscription status. It should show “Canceled” or “Will not renew.”

Go to the “Subscription” or “Payments” section and confirm that auto-renewal is turned off.

If the payment was made through a third-party payment provider, check whether the subscription is still active there.

Take screenshots of:

The cancellation confirmation

Ongoing charges in your bank statement

Send a written request to Bizbox.pro support including:

Your account email

The subscription cancellation date

The dates and amounts of repeated charges

A demand to stop recurring payments and issue a refund

If the charges continue, contact your bank to dispute the transactions and request that recurring payments be blocked.

If necessary, request a card reissue to fully stop further deductions.

Continuing to charge after cancellation is a serious violation of service terms.

If Bizbox.pro does not stop the charges or issue a refund, make sure to document the situation on Xolvie to protect your funds and warn other users.