I've been waiting for a whole month for Binance to confirm something and their customer service has been totally unhelpful and rude, this is getting ridiculous. They keep bouncing me around to different reps and nobody seems to have any answers. It's like they don't even want to help me out. So, they're like, "Hey, we're gonna connect you with the top dog," but then you end up waiting 15 minutes for a long-winded explanation and get passed off to yet another "expert." this never-ending redirecting thing has been happening for, like, a whole month now and it's seriously making me lose it! I was hoping for better customer service from such a big crypto exchange like you guys. It's really sad to see your reps acting so careless and unprofessional.
Despite uploading all the required documents for verification, Binance keeps rejecting them after making us wait for 10 days. They gotta start the whole thing from scratch again. So, get this, the customer service person tells me everything's cool with my docs, but then they still end up getting rej...
I cannot withdraw or transfer funds from my Binance account, consistently encountering an RW00270 error. Despite reaching out to Binance customer service multiple times, I am only told that my account is under review. However, no explanation for the review or the error has been provided. To make ma...
Since April 11, 2022, I've been unable to access my Binance account. In December 2023, I received an interaction provided all the requested information, and contacted the required places. Then, on April 27, 2024, my account was put under review, with the assurance that it would be resolved within 30...
I’ve been stuck in an endless verification loop on Binance and it’s been four days of complete frustration. I have submitted every single document and piece of information they’ve asked for immediately, but the process keeps dragging on with no progress and no communication. They say I need to comp...
As a customer who depends on quick and easy crypto transfers, I'm very upset that my recent transfer from XLM to Binance took so long. I did everything that was asked of me and gave the right address, but my funds haven't been processed yet, so I can't get to my money. I'm getting impatient because ...
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