I withdrew funds last year, but they still haven’t been processed or credited to my account. Despite following all procedures correctly, the transaction status has remained unchanged for months. I’ve sent over 100 emails, but either I get no response or the same generic reply telling me to wait. This situation has caused me serious financial difficulties, and I no longer know what else to do. I’m attaching a photo as proof—if anyone from the Bibox team sees this, please help me. I urgently need these funds, so I’m asking the team to assist me and release them as soon as possible.
I withdrew my funds from my Bibox wallet, and although the amount was deducted from the wallet and it's frozen. I never received the funds. Despite reaching out to Bibox customer care via email repeatedly, I have yet to receive a solution. Their response has been to keep asking me to wait, but after...
I withdrew my funds from my Bibox wallet, and although the amount was deducted from the wallet, I never received the funds. Despite reaching out to Bibox customer care via email repeatedly, I have yet to receive a solution. Their response has been to keep asking me to wait, but after waiting for ove...
I withdrew ETH and USDT from Bibox Exchange on May 20, 2024. The withdrawn amounts were 0.0581418 ETH, 84 USDT, and 80 BUSD. However, the funds have still not been credited to my receiving account. I have sent more than 100 emails over the past 1.5 years, but there has been no response or resolution...
My withdrawal has been suspended by Bibox since February 2023, and despite repeatedly requesting the release of my funds, there has been no response or action from their side. It feels as though my concerns are being ignored, and I am left without access to my money for an unreasonably long time. I ...
Bibox is processing deposit transactions, but they’re not completing withdrawals. I requested a withdrawal of 1277 USDT on 12.08.2024, and it still hasn’t been sent. I’ve contacted customer support multiple times, and they keep giving me the same response: “We’ve reported it to the technical team,” ...
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