If Bet365 is holding your withdrawal for ‘security checks,’ the first step is to contact their customer support via live chat, phone, or email to get clarification on the reason and timeline. Make sure all your account verification is complete, including submitting any required documents like proof of identity and address.
If Bet365 has requested additional documentation, provide clear, high-quality scans or photos immediately. Be sure to check your email or Bet365 account for any updates. If you’ve already provided everything and the delay persists, request to speak with a supervisor to escalate your case.
Keeping communication consistent and being persistent can often help speed up the resolution. If the problem persists despite all efforts, consider submitting your complaint on our platform free of charge.