I purchased items totaling 230 TL at the Bershka Marmara Forum branch. However, the receipt showed 250 TL with a note indicating a price increase. When I inquired about the discrepancy, I was told it was due to the price hike, and that they couldn't update the price tags. I'm not looking for a cancellation, but rather a straightforward request – that the transaction reflects the price indicated on the item's tag. I kindly ask for the excess amount charged to be promptly refunded. Your assistance is greatly appreciated.
On October 16, 2025, at 13:17, I made a purchase of 6 items totaling $252 USD at the Bershka store in IST–Buyaka Mall, using Akbank QR Payment (Invoice No: 16626-31-037602, Transaction No: 50026). The next day, October 17, 2025, at 10:53, I returned 3 of those items to the same store. Although the r...
I placed a Black Friday order via the Bershka Turkey mobile app on 27 November 2025 for 7 different clothing items (jeans, trousers, and tops). My order number is 40253831477. The order was confirmed, and the payment was successfully taken. A few days later, Bershka cancelled my entire order, statin...
I had purchased a jacket from Bershka, but they deducted 184 TL and then 999 TL from my credit card a few days later, despite the fact that I had made no other purchases. Despite the fact that I had made no additional purchases, this occurred. Bershka, a well-known brand, engaging in such business p...
On July 15, 2025, I purchased a pair of cargo Bermuda shorts through the Bershka app. Since the size did not fit, I returned the item unused and with the tag still attached. My order number for this return is 2005341413. On the same day, I returned another product and received that refund within two...
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