I Did Not Receive My Deposit in My BDG Win Game Account

My deposit amount has not been credited to my BDG game account. I think I may have been defrauded. I double-checked my payment confirmation, and the amount was definitely deducted from my account. I have been waiting for several hours, but nothing has been updated in the game. Please help me, sir. BDG WIN UID: 10463***. I really need assistance.