BC Game Blocked My Verified VIP Level 51 Account Again

Dear Sir, my BC.Game account has been blocked. Please fix the problem with my account. I have already done my verification. My game ID level was 51. My ID was on VIP level. I am sorry for whatever mistake I made. I will not make any mistake in future. I request you to open my ID. My KYC has also been done by the game and the game has also sent a message that my ID has been reopened. But my ID is not opening please open my ID I am sending you the screen shot of my bank statement and message saying that ID has been opened again, please see and open my ID.