Axa Insurance Neglecting Policyholders in Times of Need
As an Axa Insurance policyholder, I would like to express my dissatisfaction with their inadequate level of support. Our vehicle, with license plate number 34 ** 9204, was unfortunately involved in an accident for which we were deemed responsible. Since our insurer is Axa Insurance, we decided to challenge the fault determination. Unfortunately, they have been uncooperative. Despite the constant advertising efforts of Axa Insurance, they consistently fall short in providing adequate support to their policyholders. Even though General Manager Y** O*B** and Claims Manager E** K** are aware of the situation, their lack of concern and patronizing demeanor hinder us from receiving the help we need.
The complaint reflected through your website by Mr. K. has been taken into consideration by our Company. Further information on the matter will be provided. Respectfully, AXA SİGORTA A.Ş. Customer Complaint Management
Necessary explanations regarding the application directed to your site have been communicated through various channels. In this context, if there is a camera recording that contradicts the statement in the Accident Report and can change the fault status in the accident, we would like to inform you once again that the issue can be brought to the Tramer Fault Assessment Commission by our company along with this camera recording for fault evaluation. Best regards, AXA SİGORTA A.Ş. Customer Complaint Management
Sure, here is the translation of the text from Turkish to English: "The camera recording link is attached; it was previously sent by email as well, but you are not paying attention to it."
Here is the translation of the text from Turkish to English: "Ttps://youtube.com/shorts/h-ETKbtfCGM The camera recording link is attached; it was also sent by email before, but you are not taking it into consideration."
They say to send a video, and we do, but still no result. https://youtube.com/shorts/h-ETKbtfCGM The camera recording link is attached; it was also sent by email before, but you are not taking it into consideration.
Here is the translation of the text from Turkish to English: "Here is the link to the camera recording: https://youtube.com/shorts/h-ETKbtfCGM. It was previously sent via email, but you are not paying attention to it."
