Axa Insurance Neglecting Policyholders in Times of Need

İsmail
February 13, 2024 7:42 am
73

As an Axa Insurance policyholder, I would like to express my dissatisfaction with their inadequate level of support. Our vehicle, with license plate number 34 ** 9204, was unfortunately involved in an accident for which we were deemed responsible. Since our insurer is Axa Insurance, we decided to challenge the fault determination. Unfortunately, they have been uncooperative. Despite the constant advertising efforts of Axa Insurance, they consistently fall short in providing adequate support to their policyholders. Even though General Manager Y** O*B** and Claims Manager E** K** are aware of the situation, their lack of concern and patronizing demeanor hinder us from receiving the help we need.

February 13, 2024 8:25 am (43 minutes after complaint)

The complaint reflected through your website by Mr. K. has been taken into consideration by our Company. Further information on the matter will be provided. Respectfully, AXA SİGORTA A.Ş. Customer Complaint Management

February 13, 2024 2:25 pm
İsmail
February 13, 2024 5:22 pm

Sure, here is the translation of the text from Turkish to English: "The camera recording link is attached; it was previously sent by email as well, but you are not paying attention to it."

İsmail
February 14, 2024 7:42 am

Here is the translation of the text from Turkish to English: "Ttps://youtube.com/shorts/h-ETKbtfCGM The camera recording link is attached; it was also sent by email before, but you are not taking it into consideration."

İsmail
February 14, 2024 7:43 am

They say to send a video, and we do, but still no result. https://youtube.com/shorts/h-ETKbtfCGM The camera recording link is attached; it was also sent by email before, but you are not taking it into consideration.

İsmail
February 15, 2024 7:09 am

Here is the translation of the text from Turkish to English: "Here is the link to the camera recording: https://youtube.com/shorts/h-ETKbtfCGM. It was previously sent via email, but you are not paying attention to it."

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Protracted Car Repair Nightmare with Axa Insurance

Halit
September 09, 2023 6:07 pm
53
1
Metin is completely dissatisfied with the result

Axa Refuses To Pay Traffic Accident Compensation Despite Ruling

Metin
October 27, 4:15 pm
8
1
Yalçın is completely dissatisfied with the result

AXA Unresolved Claims and Poor Communication

Yalçın
April 18, 2024 9:49 pm
45

Axa Insurance Neglects Service Obligations

Muhteşem
May 20, 2023 2:46 pm
42
1
Emin is completely dissatisfied with the result

AXA Insurance Breaches Auto Policy Agreement

Emin
February 06, 2024 4:42 pm
57
Report a Similar Issue